So you’re in Tokyo. A city that offers top-notch hospitality and service as its calling card. You want something familiar and comfortable – but luxurious. You want to be pampered but not overwhelmed. You want the history and tradition of an institutional hospitality brand, but without sacrificing the conveniences of modern life.
At the Peninsula Tokyo, you won’t be disappointed. The distinguished property caters to its guests whims with a focus on the finer things in life and a high regard for omotenashi, the Japanese brand of hospitality that provides service that goes above and beyond expectations. This exceptional service is paired with fabulous facilities, world-class dining options and a location in one of Tokyo’s buzziest districts — you can’t really ask for more.
The arrival
Bellhops in head-to-toe white come out to greet you as soon as your car turns into the circular driveway (book one of the hotel’s fleet of Rolls-Royce Phantoms or BMW 7 in the signature Peninsula green to arrive in style), while suited staff usher you through the hotel’s revolving doors. The compact, high-ceilinged lobby feels calm even when it’s packed with guests, with a stunning fireworks-inspired chandelier suspended from the ceiling and, if you come in time for tea, live music from a three-piece orchestra drifting across the space.
The service
Mark Choon, the hotel’s general manager and former resident manager at The Peninsula Bangkok, leads an efficient team that has only one purpose: to provide a memorable experience with personalised service. So don’t be surprised if the staff call you by name or remember your preferred drink.